http://www.smart-acc.com

Partner Program
As our partners, we think your business objectives are these:
•	You want hot selling products with easy support & attractive margin.
•	You need dedicated team to help you with all matters possible.
•	You choose to synergize with strong listening brand that keeps enhancing their products & services.

Partnership Synergy
•	Joint the partnership circle & upgrade to one-stop vendor profile
•	Get exposure to new markets segment & new revenue pipeline
•	Cross sale existing product & find more resell able product including smart's affiliates’ software or hardware
•	Knowledge transfer, market trend intelligence thru network sharing

Fast Moving Product
•	Brand building support: we invest behind the brand to pull the prospect to you
•	Product concept that is simple, real time online, auto data sync: suit today’s multi outlet environment, makes it much easier to sell
•	Pre-package products make it easy to implement & deploy; create success stories & credential
•	Mature & popular retail features: includes members points, PWP, GWP, mix & match
•	Require only minimum hardware specifications and operating systems
•	Enable non-complicated settings up across multi branches & multi outlets, it functions like a virtual door for you to walk to your data

Technology Uniqueness
•	Go virtual online: without going through the internet explorer, web browser or a FTP server
•	Speed & efficiency, auto data transfer: no day end data sending, no attachment, no third party remote software involved, no email
•	Centralized control: reduce staff cost, increase sales opportunity. Reduce outlets errors & fraud cases
•	Real time, accurate data: online POS & branches data auto-sync, get immediate sales & stocks info.
•	Borderless: check data anytime anywhere, no web browser.Easy & convenient
•	Integrated total link modules: connect POS+ inventory+ accounts
•	All transactions can be entered on-line, all reports can be view or print online
•	Immediate update: data auto upload dowwnload, without the user even realizing it
•	Convenient: no going through mail, data attaching or remote accessing
•	Cost effecgtive: no necessity to have an expensive server, no web server, remote access gadgets
•	Client server technology: powerful & stable database support heavy transactions & multiple data access level
•	Data security and stability: user’s access is direct to designated data, and never access the server.
•	Data management: data being deployed into powerful search functions, enable fast filtering of information

Knowledge Transfer & Training
•	Experience trainer with more than 10years experience in software deployment & implementation
•	Frequent training tour & training classes
•	Mature training module
•	Workshops to attend to different knowledge level staff & technicians
•	Complete training kit & user manual

Biz Kits For Partner
•	Complete tool kit covering from sales demo tool, training kits, product catalogues, to even support guidebook
•	Exclusive web portal covering latest release including version release & product news

Partners Type

Align your business operation & choose these partner type at your comfort zone:

The Referral

• Referrals Partners refer prospect to us & get commission when we close the deal.
• You can arrange appointment for us & we would go for demo & so on.
• This is ideal for hardware vendor or company who lacked the expertise or manpower to handle the full software sales & services.
• Referrals need not be committed to attend to our training or setting up a structure to build the Smart Software business.

The Dealer

• Distributor resell Smart software, settle the installation & application training and leave the support to us.
• Distributor get good discount margin for distributing Smart products.
• Of course you will also generate revenue by providing hardware and networking services.
• If a customer has a problem with the hardware, you must be available to offer 'warm body' support by traveling to the customer’s site and getting the system back online. Smart will provide all the software support and customer training.
• You ensure that system is installed & enable Smart Support team to connect to it over the internet using remote access tool.
• In this way, we become a team – you provide local 'warm body support' for hardware and we provide software support.

The Distributor

• Distributor Partners are certified by Smart-Acc to provide full installation, training and support.
• You are also encourage to recruit your own dealers
• Your income opportunities increase you get the highest profit margin and the ability to charge for training and support.
• Of course you still get all the other business that is generated in this type of transaction.
• The implementer must be experts at installing and supporting Smart system & related software tools & networks configurations.
• To become a certified Implementer Partner you must complete the Training course and pass the certification test.
• Your team will then be expected to spend more time on your own learning the software intimately.
• Implementers are required to fully install, train and support their clients.
• Smart will back up with support and additional training.

Partner Expectation

Good news travels slow, bad news travels fast. In order to protect our reputation and ensure the best opportunity for anyone on the Smart team, we choose our partners carefully. Below are some of the characteristics we look for.

Knowledge of Point of Sale and Small Business Practice
Our customers are professionals looking for knowledge, advice and help. Partners must have a strong understanding of the industry and the business issues that the client is facing in order to gain the customer’s trust and ultimately their business. We are looking for I.T people, consultants or accountants that have demonstrable experience in point of sale, inventory control, or business management.

Become fully trained on SMART SOFTWARE SERIES
Smart series are full featured program, back by technology innovation, and is unlike much of the competition. Although very easy to use, to be able to sell to, or support the customer, you must be prepared to spend the time to learn the tricks, shortcuts, and special features that make this system so powerful.

Understanding of Computers, Networks, and Hardware
Smart series runs on dedicated networks such as Windows 2000 Server & SQL Database. You should have good understanding of these networks. You should also be proficient in diagnosing and repair basic L1 problems. We also expect our partners to have a clear understanding of routers, firewalls and anti-virus software.

Understanding of Standard Business Practice
Much of the training that we do with customers involves using our program to solve standard business problems. As such, you must have a good understanding of what goes on in a business, including inventory control, point of sale, purchase orders, bar-coding, price labels, special orders and so on.

Understanding of Accounting
It is definitely advantageous if you understand accounting methods, including what happens in accounts receivable transactions, accounts payable transactions, journal entries, month end entries, etc. You don't have to be an accountant, but you should be able to handle the basic day-to-day bookkeeping.

Ability and Time to Train Customers at Customer Site
If you are applying to become a full dealer, then you must have team resources, time and flexibility to travel to the customer’s site to do the installation, setup, training and support. Our business customers need help with hardware, network, and software issues during their business day.

Offer After Hours Emergency Response
We all hope it doesn't happen, but systems crash. As this is mission critical you should be able to provide the support to get them up and running again. We expect our partners to have an emergency contact method available to their clients.