SMART E-Invoice Middleware for Seamless LHDN Compliance
A cost-effective and scalable e-invoice integration layer that connects your existing system directly to LHDN — without changing your current software.
What is E-Invoice Middleware?
SMART E-Invoice Middleware acts as a secure bridge between your existing system (ERP, POS, WMS, SAP, Accounting Software or E-commerce platform) and LHDN’s e-Invoice platform, enabling businesses to submit e-invoices smoothly and efficiently — without replacing or heavily modifying your current system
It is designed for companies that need a simple, compliant and scalable solution for Malaysia’s e-invoicing requirements.
Why do businesses need E-Invoice Middleware?
Adapting to new government e-invoicing regulations can be challenging, especially for:
- Large organisations
- Overseas businesses operating in Malaysia
- Companies with complex systems
- Businesses using systems that do not support e-invoices
Many businesses face:
- High system replacement costs
- Time-consuming customisation work
- Resistance to change from internal teams
- Vendors who are unwilling or unable to support e-invoicing
SMART E-Invoice Middleware provides a faster, more affordable and low-risk alternative to system replacement
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How Smart E-Invoice Middleware Works
Smart offers two flexible integration methods based on your company’s budget, system capability and operational needs:
Option 1: File-Based Integration
How it works:
Your system exports transaction data into an Excel file and places it in a shared folder. SMART Middleware then retrieves the data and automatically processes and submits e-invoices to LHDN
Advantages:
Option 1: File-Based Integration
How it works:
Your system exports transaction data into an Excel file and places it in a shared folder. SMART Middleware then retrieves the data and automatically processes and submits e-invoices to LHDN
Advantages:
✔ Simple and easy to operate✔ Minimal technical knowledge required
✔ No continuous internet connection required
✔ Lower cost implementation
Considerations:
- Manual or semi-automated file export needed
- Slight operational involvement in uploading data
Option 2: API Integration (Recommended for large businesses)
How it works:
SMART Middleware connects directly to your system via API, enabling real-time automated submission of e-invoices to LHDN
Advantages:
✔ Fully automated process✔ Real-time data transmission
✔ No manual work required
✔ Highest efficiency
Considerations:
- Requires IT technical support for integration
- Higher implementation cost than file-based
COMPARISON TABLE CONTENT
| Feature / Criteria | File-Based Integration | API Integration |
|---|---|---|
| Connection Type | File export + shared folder | Direct API connection |
| How It Works | Your system exports transaction data (Excel/CSV) and uploads to a shared folder. SMART picks up the file and submits e-invoice to LHDN | Your system connects directly to SMART via API and submits data to LHDN in real-time |
| Level of Automation | Semi-automated | Fully automated |
| Data Submission Speed | Scheduled / batch-based | Real-time |
| Manual Work | Some involvement needed (export / upload) | No manual work |
| Technical Requirement | Low – no programming needed | High – IT & developer support required |
| Internet Requirement | Not required 24/7 | Required (online system) |
| Implementation Cost | Lower cost | Higher cost |
| Best For | Businesses with limited IT resources / Simple setup | Large companies with advanced systems & high volume |
| Transaction Volume | Low to Medium | Medium to High / Enterprise level |
| Examples of Systems | Accounting software, basic ERP, POS | SAP, ERP, WMS, Custom system |
| Flexibility | Good | Excellent |
| Efficiency Level | ★★★☆☆ | ★★★★★ |
| Recommendation | Budget-friendly option | Recommended for enterprise |
Businesses That Benefit From E-Invoice Middleware
SMART E-Invoice Middleware is ideal for:
- Large companies using ERP, WMS, SAP or custom systems
- Retail chains with multiple outlets
- E-commerce / Marketplace sellers
- Overseas companies operating in Malaysia
- Companies handling high transaction volumes
Trusted by:
China Airlines, Tsutaya Books, Koong Woh Tong, Aquaria KLCC, Beacon Mart, University of Cyberjaya
Key Benefits
How to Get Started
Get your business ready for Malaysia’s e-invoice regulation today with a trusted and cost-effective E-Invoice Middleware solution.
Let SMART connect your system to LHDN with minimum disruption and maximum efficiency.
FAQs
- Q1: What is E-Invoice Middleware in Malaysia?
E-Invoice Middleware is a system that bridges your current software with LHDN’s e-invoice system, enabling compliant submission without changing your existing system.
- Q2: Do I need to change my current system?
- Q3: Is it LHDN-compliant?
- Q4: Is this suitable for big companies?